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Before the recent United Way scandals, many thought giving to a health charity was purely a good thing. Now they wonder about some of the matters Bennett and DiLorenzo bring up in their detailed, documented report. The two stress throughout that attention should be paid to what charities actually do, not to what they say they do, but that factual information on where the donations go is often hard to dig up: auditors' reports do not give the whole picture; much advertising and many public relations blurbs are misleading; and most charities spend most of their money on education and research, and these expenditures are often not very productive or helpful.